Account information is currently difficult for inmates
to access. Inmates have to request the information from
Officers, or fill in a form to request the information
from inmate banking. This can often lead to frustration.
Not having access to this information also limits the
amount inmates spend on commissary, phone calls and messaging
as they do not know how much money they have available.
InfoCenter provides links to the Inmate’s Trust
Account and allows the inmate to access information such
as current balance and transaction history.
Features
Displays Current Balance
Inmates can instantly access their current Trust Account
balance.
Provides a Transaction History
Inmates can view a full transaction history of all deposits
and withdrawals from their account.
Deposit Updates
The inmate is advised their account has been credited,
for example they are notified when money is deposited
by family and friends or from wages etc.
Reports
The system provides a full audit trail of all Trust Account
transactions.
3rd Party Links
The system seamlessly links to existing Trust Account
systems.
Benefits
Access to Account Information
Inmates can instantly access account information from
the kiosk. They no longer have to wait on an Officer or
Inmate Banking to respond.
Increased Spending
Inmates now know what funds are available to spend on
commissary, phone calls or messaging.
Reduces Staff Administration
Reduces staff time required to deal with inmate account
queries.
Reduces Bullying
The secure logon process protects inmate’s personal
information, such as their account balance.
