FAQs
InfoCenter provides inmates with answers to commonly asked
questions such as
- What is my release date?
- When is my next visit?
- When is my next court appearance?
- What’s my trust account balance?
This shifts the responsibility for answering inmate’s
questions from the officer to the inmates themselves.
Law Library
Access to law library information can be expensive for
facilities. It can also be very time consuming for inmates
searching through legal journals. InfoCenter eliminates
the need for large book libraries at facilities and provides
inmates with instant access through a secure environment.
Inmate Schedule
The diary / schedule allows inmates to view details about
up and coming appointments. The calendar enables inmates
to view a timetable of their work / training program,
when their next family visit is and view when their next
court appearance is happening. This enables the inmates
to seek out information for themselves, making them less
dependent or reliant on officers.
Planning Tool
This is a configurable planning tool that can be customized
to suit a range of applications e.g. resettlement or induction
plan. It enables Officers, Support staff and inmates to
work together to define personalized goals and to identity
activities necessary to achieve those goals. It facilitates
progress monitoring and reporting of issues which impact
progress. Inmates can view their personal plan and progress
via the kiosk.
Meal Selection
This module manages the administration of inmate meal
selections. It captures meal choices for inmates housed
in a particular location and provides a collated list
for the catering staff. There is a popular meal selection
default if the inmate’s selections are unknown or
it can automatically select previous choices.
